Frequently Asked Questions (FAQs)
Can I skip one product if my acne clears?
Do I use both morning and night?
Which product should I apply first?
How long will the combo last?
Is this combo cheaper than buying separately?
Can teenagers use this combo?
How long does delivery take?
Orders are dispatched within 24 hours. Delivery typically takes 3-7 business days depending on your location.
Is Cash on Delivery available?
Yes, COD is available across India. A small verification OTP may be sent to your phone before the order confirms.
Is the packaging discreet?
Yes, all orders ship in plain, unbranded packaging for your privacy.
Can I track my order?
Absolutely. You'll receive a tracking link via WhatsApp or email once your order ships.
What if I'm not satisfied with the product?
Message us on WhatsApp within 14 days and we'll make it right β with a free replacement, alternative product, or store credit. Full details in our refund policy.
How can I contact customer support?
Email us directly at support@colorcraze.store . We respond within 24 hours.